We aim to make your online shopping experience at Tiny Tux as enjoyable as possible.
If, however, you are experiencing difficulties using the site you can email us at firstname.lastname@example.org
Alternatively you can call 0208 245 0331.
Tiny Tux reserves the right to refuse any exchange if the below conditions are not adhered to.
Items that have been worn or altered in any way CANNOT be accepted for exchange or return.
Return & Exchange Policy for accessories:
If for any reason you are not satisfied with the item you received, you may return it for an exchange or refund under the below conditions:
- Returned items must be new and in unworn condition.
- New and unworn means that there are no scratches, marks or blemishes on the item, lost or stolen parts, damage due to personal use.
Did we make a mistake?
Hey, we’re not perfect... If we make a mistake with your order, we will take care of return shipping and send you a replacement item with no additional shipping charges.
Keep in mind that different computer monitors may show products differently in terms of color and detail.
These guarantees are in addition to your statutory rights, which remain unaffected.
Call us on 0208 245 0331 or e-mail: email@example.com
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